Guaranteed Rate is one of the top 5 retail mortgage lenders in the United States, helping Americans secure home loans in all 50 states and Washington D.C.
Born out of the promise to give exceptional customer service, low rates, and helpful advice, Guaranteed Rate delivers this with industry-changing technology and the best-of-the-best loan officers in the industry.
Since its founding in 2000, Guaranteed Rate, which began in a Chicago loft with 15 people, now employs nearly 7,500 people in over 400 fully-licensed offices across the United States. Since its launch, Guaranteed Rate has helped thousands of borrowers afford their dream home, financing more than $59 billion in volume in 2020 alone. Guaranteed Rate continues to shake up the market with its business strategy. This is done by following Founder and CEO Victor Ciardelli’s revolutionary, market-disrupting model:
- Give a low rate on the right mortgage product, along with transparent, fair fees.
- Leverage cutting-edge technology to streamline the mortgage process and simplify every step.
- Provide unmatched service and expert advice to help the customer find the perfect mortgage.
This model was born from the understanding that buying a new home can be a daunting experience. Prior to Guaranteed Rate, the process was cumbersome and complicated. It was a marketplace in favor of lenders, not borrowers. Ciardelli wanted to approach it differently and see what happens when you put the customers’ needs first.
So, Guaranteed Rate created something new. To simplify the process for customers, they introduced “Mortgage PODs,” pairing top-performing loan officers with a team of highly trained specialists and using state-of-the-art data and communications technology. As the company grew, it introduced new technology to an old industry. Guaranteed Rate introduced tools such as the World’s First Digital Mortgage, an Intuitive Loan Finder, and an online Mobile App.
To streamline the process, the company uses an online document and storage system that lets customers easily share financial documents in a secure environment and eliminates time-wasting faxing and paper pushing.
While the company grew, it continued to focus on people. Not just customers, but their communities. They opened a 501(c)(3) public charity that provides hope and relief to those in need through tailored financial support. Founded in 2012, the Guaranteed Rate Foundation has granted more than $4.6 million to over 380 individuals and families. Helping recipients affected by domestic violence, homelessness, medical emergencies, natural disasters and the unexpected loss of loved ones.
Employees even work in their communities on their own, going above and beyond what’s needed of them. Having loan officers and employees who have served, Guaranteed Rate focuses on its mission to ensure the well-being of U.S. veterans and active duty personnel. We are dedicated to helping guide and support veterans and their families through the homebuying process. For all of 2021, qualifying military homebuyers pay no lender fee on VA loans.*
As Guaranteed Rate continues to grow, it is keeping its eyes focused on the people who have already taken it so far. With the assistance of modern technology, hiring the best-of-the-best, and giving clear concise advice, Guaranteed Rate maintains its reputation as an innovator in the industry. Ultimately, it’s the ability to bring together technology and people that sets it apart in the mortgage community.
Guaranteed Rate is a Top 5 retail lender in the US and provides VA, FHA, First Time Homebuyers, USDA, and Conventional lending in all 50 States.
Equal Housing Lender. NMLS ID #2611
Guaranteed Rate, Inc. has no affiliation with the US Department of Housing and Urban Development, the US Department of Veterans Affairs, the US Department of Agriculture or any other government agency. Applicant subject to credit and underwriting approval.
*Waived lender fee available for VA loans that have a triggered RESPA app date as of January 1, 2021 through January 1, 2022 at 12:00am EST. This offer does not extend to HFA loans. ‘Triggered RESPA’ in accordance with Regulation X, is defined as lender receipt of all six pieces of information received in a secure format; applicant name, property address, home value, loan amount, income and SSN. Not all borrowers will be approved. Borrower’s interest rate will depend upon the specific characteristics of borrower’s loan transaction, credit profile and other criteria. Contact Guaranteed Rate for more information and up to date rates.