Tricare Users Should Download Records By April 1

Tricare Users Should Download Records By April 1

Doctor giving exam
Photo by: U.S. Army Reserve/Col. Stephan Petranker

As the Tricare Online patient portal is decommissioned, beneficiaries who want to keep a copy of their legacy health records must download them by April 1.

“All military hospitals and clinics have transitioned to MHS GENESIS. We encourage you to take these important steps to save your personal health records before the TOL Patient Portal decommissions,” Navy Rear Adm. Tracy Farrill from the Defense Health Agency said in a Tricare news release.

The online change comes as the Defense Health Agency transitions from the Tricare Online patient portal to the MHS Genesis electronic health record. Embracing the MHS Genesis system “eliminates the need to maintain two systems and streamlines [electronic health record] management,” according to the news release.

Parents can view complete health data for children under 12 and limited health data for children ages 12–17, according to the news release. Providers will still have access to patients’ complete health records.

Service members and veterans who are planning to file a claim with the Department of Veterans Affairs will not be affected by the decommissioning of the Tricare Online patient portal, as providers will still have access to patients’ complete health records, according to the news release.

After April 1, patients can request a physical copy of their health records from the records management office at their military hospital or clinic.

“Your medical history is a valuable resource for managing your health, and saving your records now ensures you have access if you need it,” Farrill said in the release.

For more information or to download your health records, click here.