Commissaries Expand Grocery Delivery Options

Commissaries Expand Grocery Delivery Options

A “Click 2Go” doorstep delivery service flyer hangs at the entryway of the commissary at Fort Knox, Kentucky. (Photo by Savannah Baird, Fort Knox News)

Customers at 70 commissaries across the U.S. are now eligible for doorstep delivery, according to the Defense Commissary Agency.

“Through doorstep delivery, we are offering our customers an online and mobile shopping option, where they can browse items, submit orders, schedule delivery and pay for their groceries from their computer, phone, tablet, or mobile device,” said John Hall, the agency’s director and CEO. “We are striving to anticipate our patrons’ needs and do what it takes to be their grocery provider of choice.”

Under the expansion, 62 new locations will be added to the initial eight pilot locations that have offered delivery service since 2022, according to a Defense Commissary Agency news release.  Eligible customers with a valid military ID or authorized agent card can browse groceries online and have them delivered to their door.

The eight pilot locations included commissaries on Army installations, including Fort Bragg, North Carolina; Fort Belvoir, Virginia; and the Fort Lewis main commissary on Joint Base Lewis-McChord, Washington.

The shift to offer delivery came after the Defense Commissary Agency hosted discussions where customers ranging from young, single enlisted service members to disabled veterans and their caregivers expressed the need for convenient and accessible grocery options.

Customers must be within a 20-mile radius of a commissary participating in the CLICK2GO program to be eligible for doorstep delivery. Delivery fees are determined by distance. Deliveries of up to 10 miles cost $17.75, while deliveries between 10 and 20 miles are $31.25, according to a Defense Commissary Agency webpage.

Under the current contract for doorstep delivery with delivery service OnPoint, delivery could expand to the remaining 108 commissaries throughout the U.S., according to the Defense Commissary Agency and Army Times.

The agency is always looking for new ways to innovate, Hall said. “Commissary delivery is just one example of how” the agency “is working to offer a next-level benefit to better serve our military community,” he said.

For a list of commissaries offering doorstep delivery, click here or here.