Command Sergeant Major Roberta L. Santiago, U.S. Army Reserve, Retired, is the 2003 recipient of the Sergeant Major of the Army William Bainbridge Noncommissioned Officer Distinguished Service Award.
CSM Santiago served the Army and this Nation for more than 23 years. She entered the U.S. Army Reserve under the Civilian Acquired Skills Program (CASP), 20 September 1975, and during her Army career she held a variety of assignments of increasing responsibility. Key assignments include Senior Legal Specialist, Personnel Staff NCO, Senior Financial NCO, First Sergeant and Command Sergeant Major of three U.S. Army Reserve Hospitals. Her last Army Assignment was as the Command Sergeant Major, 352nd Combat Support Hospital, Oakland, California. She retired from the USAR on 12 January, 1999.
CSM Santiago is the epitome of a Noncommissioned Officer. She is a leader, teacher and role model for Soldiers. What sets her apart from her fellow Noncommissioned Officers is her extensive involvement in the Civilian Community.
CSM Santiago is a key leader at the Chapter and Region level of the Association of the United States Army. She has served on two Chapter’s Executive Board of Directors for more than ten years as the Chapter Treasurer and as Chairperson for the Chapter’s Women’s Advisory Committee.
Additionally, CSM Santiago is the Sixth Region Vice resident for NCO and Soldier Programs. And at the National level she serves as subcommittee Chairperson of AUSA’s Resolution Committee.
CSM Santiago’s many awards include the Legion of Merit, the Meritorious Service Medal and the Armed Forces Reserve Medal. In 1997 she was awarded the Navy Meritorious Service Award for her participation in the closure of the Naval Supply Center, in Oakland California.
CSM Roberta L. Santiago is clearly deserving of the prestigious Award for her service both in and out of uniform, a leader and role model; a distinguished Noncommissioned Officer and an important member of this community.